Privacy policy

 

Privacy Policy

 


Last updated: 12 October 2025

 

 

 

1. Who We Are

 


This Privacy Policy explains how PeptideShop Ltd (“we”, “us”, or “our”) collects, uses, and protects your personal information.


Data Controller: PeptideShop Ltd

Registered Address: [Insert company registered address here]

Company Number: [Insert company number here]

Email: peptideshop.co@gmail.com

Website: www.peptideshop.co.uk

 

 

 

2. Information We Collect

 


We may collect and process the following types of personal information:

 

  • Name

  • Contact information (email address, phone number)

  • Billing and shipping addresses

  • Order details and purchase history

  • Postcode and other demographic details

  • IP address, browser type, and device data (via cookies and analytics tools)

 


We do not intentionally collect data from anyone under 18 years of age.

 

 

 

3. How We Use Your Information

 


We process your data only when there is a lawful basis under UK GDPR. Specifically, we may use your data for the following purposes:

 

  • To process and deliver your orders (lawful basis: performance of a contract)

  • To maintain internal records and prevent fraud (lawful basis: legitimate interests)

  • To improve our products, services, and website (lawful basis: legitimate interests)

  • To send marketing emails if you have opted in (lawful basis: consent)

  • To comply with legal and tax obligations (lawful basis: legal obligation)

 


You may withdraw consent or object to processing at any time. See Section 9 for details.

 

 

 

4. Cookies and Tracking

 


We use essential cookies to make the website function and optional analytics cookies to help us understand how visitors use our site.


When you first visit our website, a cookie banner will appear allowing you to accept or reject non-essential cookies. You can change your cookie preferences at any time by visiting the “Cookie Preferences” link in the site footer.

 

 

 

5. Third-Party Processors

 


We use trusted third-party providers to operate our online store, host our website, and process orders securely. These providers act only on our instructions and are contractually required to protect your data.


Examples include:

 

  • Shopify Inc. for website hosting and e-commerce services

  • Analytics services such as Google Analytics

  • Courier and fulfilment partners for order delivery

 


A current list of our processors is available on request.

 

 

 

6. International Data Transfers

 


Your information may be transferred outside the United Kingdom, for example to Shopify’s servers located in Canada and the United States.

All such transfers are protected by UK-approved safeguards, including adequacy regulations and standard contractual clauses, ensuring your data remains secure.

 

 

 

7. Data Retention

 


We keep your personal data only for as long as necessary for the purposes for which it was collected.

This includes:

 

  • Order and account records retained for up to six years to comply with legal and tax obligations

  • Marketing data retained until you withdraw consent or unsubscribe

  • Technical logs and analytics retained for up to fourteen months

 


After these periods, data is securely deleted or anonymised.

 

 

 

8. Security

 


We maintain appropriate physical, electronic, and organisational safeguards to protect your information from unauthorised access, use, or disclosure. These include encrypted connections (SSL), restricted staff access, and secure data storage systems.

 

 

 

9. Your Rights

 


Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

 

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data where legally possible

  • Object to or restrict our processing

  • Withdraw consent at any time

  • Request the transfer of your data to another provider

 


To exercise these rights, email us at peptideshop.co@gmail.com.


If you believe your data has been mishandled, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

 

 

 

10. Links to Other Websites

 


Our website may include links to external sites. We are not responsible for the privacy practices or content of those sites. Please review their policies before providing any personal information.

 

 

 

11. Changes to This Policy

 


We may update this policy from time to time. Any updates will appear on this page with a new “Last updated” date. Please check periodically to stay informed about how we protect your data.

 

 

 

Contact Us

 


If you have any questions about this Privacy Policy or how your data is handled, please contact us:


PeptideShop Ltd

Email: peptideshop.co@gmail.com

Address: [Insert company registered address here]

Website: www.peptideshop.co.uk